Job Description

TIME FRAME: ALL EIGHT JAZZ FESTIVAL EVENT DAYS

April 23-26 & April 30- May 3, 2026

Mandatory Orientation on Saturday, April 11 at 9:30AM

Hiring decisions will take place through March and April. Thank you for your patience during the review process.

POSITION SUMMARY: Direct credentialed vehicles to designated parking areas. Direct pedestrians to ensure they follow designated walking paths through parking areas. If assigned, assist in directing lines at one of two Taxis stands. Enforce all Festival policies and procedures equally, fairly and professionally without prejudice or favoritism to promote goodwill and positive relations with staff, participants, and public.

ESSENTIAL FUNCTIONS:

• Must learn and understand the parking credential system to be able to direct vehicles to proper parking area indicated on parking pass.
• Control vehicle and pedestrian flow and parking as directed by supervisors in assigned area.
• If assigned to Taxi stand, direct patrons into lines and into proper taxis to ensure a quick, safe exit.
• Liaison with staff posted in your assigned area from other departments such as Ticket takers, security, and NOPD.
• Observe, correct and report all safety and fire hazards in assigned area to your supervisor immediately. Be familiar with all emergency procedures.
• Observe and correct placement of barricades, fencing, barrels, and pennants in your assigned area to maintain crowd flow and security.
• Use and maintain assigned equipment in a professional and responsible manner.
• Attend all meetings designated as mandatory including the Training Session.
• Perform all other work-related duties, as assigned.

REQUIREMENTS:

• Using the Absentee Request Form, it is the responsibility of each employee and their supervisor to accurately report their absenteeism to the HR Office.
• Maintain confidentiality regarding sensitive issues.
• Must attend and complete any required training.
• Any document, computer program, design or other intellectual property created for the Jazz Festival belongs to the Jazz Festival and must be given to the Festival through your supervisor or department head at the end of each production year, or upon request.
• Must complete all required Feedback Forms and Final reports

EDUCATION, EXPERIENCE & SKILLS REQUIRED

Experience with dealing with the public a plus. Good verbal skills, able to interact with public and large diverse staff and communicate effectively via two-way radio. Clean police record.

Endurance for standing and walking long hours in an active and stressful production setting working outdoors in ALL weather conditions. (Accepting tips is strictly prohibited).

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Since 1970, the New Orleans Jazz & Heritage Festival presented by Shell has annually celebrated the unique culture and heritage of New Orleans and Louisiana, alongside unforgettable special guest performances by the musical icons of our era and performances by nationally and internationally renowned artists. Jazz Fest features one of the world’s most diverse music festival lineups with over 650 bands on fourteen stages performing virtually every style of music plus an extensive food fair, hundreds of artisans, second line parades and much more. Spread out over two long weekends in late April and early May, Jazz Fest takes place at the New Orleans Fair Grounds Race Track, located just minutes from the French Quarter.
Apply to be part of the Jazz Fest Team that annually welcomes almost 500,000 people to the Festival. Happy Jazz Fest!

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