Merchant Services Tech Support Job at PaymentWorld LLC, Irvine, CA

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  • PaymentWorld LLC
  • Irvine, CA

Job Description

Salary: $55,500 - 65,000 per year Requirements:

  • Minimum of 2 years of experience in payment processing, POS support, or technical customer service
  • Strong comprehension of payment transactions including authorization, settlement, and funding
  • Proven experience with the configuration of POS hardware and software
  • Ability to quickly grasp product and service features in a dynamic setting
  • Excellent communication skills tailored for both technical and non-technical audiences
  • Capability to independently manage various tasks and priorities
Responsibilities:
  • Configure, deploy, and provide support for POS terminals and payment software, including integrated systems
  • Assist in the onboarding of merchants, as well as testing and support during go-live phases
  • Troubleshoot issues related to payment processing, point-of-sale hardware/software, and terminal connectivity across a range of merchants
  • Collaborate with processors, banks, ISVs, and third-party service providers
  • Document system configurations, workflows, and troubleshooting procedures
  • Offer technical support to merchants and internal teams
  • Participate in system testing, certifications, and pilot initiatives
  • Ensure adherence to PCI compliance, card brand standards, and processor regulations
  • Maintain precise records in databases, following established procedures for account modifications and service setup
Technologies:
  • Hardware
  • Support

More:

We are looking for a Technical Specialist to aid in merchant onboarding, POS deployments, integrations, and ongoing technical support. Our dynamic role acts as a connection between merchants, partners, and our internal teams, aiming for effective implementations and minimal disruption. We offer competitive compensation, growth potential within our rapidly expanding payments company, and a flexible work environment. Join our collaborative and supportive team culture in Irvine, CA, where you will have direct exposure to complex, real-world payment solutions.

last updated 16 week of 2026

Job Tags

Full time, Flexible hours

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