Job Description

The Gallery Education Coordinator is a key member of the Education team, who works under the supervision of the Associate Manager of School Outreach. This position facilitates the Museum’s group tour experience, especially the over 40,000 students who visit the museum annually from schools all over New York City.

Responsibilities :

• Completing all aspects of group tour reservations, including communication with tour organizers
• Assigning and supervising tours and lessons as well as weekly walk-up tours, greeting, directing floor traffic in the galleries, supervising group use of the classrooms
• Overseeing welcoming groups upon arrival, providing required information about security and logistics, disseminating audio equipment, communicating with educators to organize group tour sections, and audio equipment maintenance
• Distributing daily group arrival reports to various departments, ensuring safe storage of group belongings, providing adult groups with stickers and Shop discount coupons, distributing properly labeled evaluation packets to youth groups, updating Altru with accurate arrival figures throughout the day
• Reserving and preparing rooms for group tour use pre-arrival, creating necessary signage, ensuring adequate staff back-up assistance throughout the day
• Responding to group organizer requests when on-site either directly or by connecting the organizer to the appropriate Education Dept. staff member
• Confirming tour and lesson details with group organizers one week to two days prior to tour or lesson and actual group numbers prior to the day of the tour or lesson
• Representing the Education Department to visitors, volunteers, and colleagues, working closely with colleagues in the Visitor Services Department, working collaboratively with other Museum departments frequently and as needed
• Other responsibilities include leading tours as needed, providing administrative support for the Education Department along with other Education Department staff members, and other duties as assigned.

Requirements :

• Bachelor’s Degree and/or one to two years of professional experience required.
• Excellent oral communication skills,
• Ability to work well with others and maintain a professional manner using tact, initiative, good judgment, and confidentiality.
• Strong computer skills (knowledge of Altru a plus), interest in the Museum’s content.

Position Details :

• Reports to the Associate Manager of School Outreach
• Covered by the DC-37 collective bargaining agreement
• Hourly compensation pay rate of $21.02. Annual rate $43,721.60
• Job Schedule: Full-Time, 40 hours/week, Sunday-Thursday

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org

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